Question 1

Which health insurance plans are accepted on EfalitRDV (CSS, IPRES, IPM, CNAMED)?

Accepted Answer

Healthcare professionals on EfalitRDV may accept Senegal's main health insurers: Caisse de Sécurité Sociale (CSS), IPRES, company-based Institut de Prévoyance Maladie (IPM), and CNAMED. Check each practitioner's profile for accepted organizations.

Question 2

Can I pay for a medical consultation with Wave or Orange Money in Senegal?

Accepted Answer

Yes, EfalitRDV accepts Wave, Orange Money, Free Money and other mobile payment solutions widely used in Senegal. You can also pay by credit card (Visa, Mastercard) or via Flutterwave.

Question 3

How does third-party payment work on EfalitRDV?

Accepted Answer

Third-party payment allows the patient to avoid paying upfront when the practitioner is affiliated with their health insurer (CSS, IPM, CNAMED). EfalitRDV facilitates real-time eligibility checks and care sheet submission.

Question 4

Is booking a medical appointment online free?

Accepted Answer

Yes, booking appointments online on EfalitRDV is completely free for patients. Only the consultation at the practitioner's office is charged according to their displayed rates.

Payment methods

Payment methods