Question 1

How to book a doctor online in Senegal?

Accepted Answer

On EfalitRDV, search for a general practitioner, pediatrician, gynecologist, dentist or any specialist, select an available slot and confirm in a few clicks. Instant confirmation, available 24/7.

Question 2

Which health insurance plans are accepted (CSS, IPRES, IPM, CNAMED)?

Accepted Answer

Healthcare professionals listed on EfalitRDV may accept CSS (Caisse de Sécurité Sociale), IPRES, IPM and CNAMED. Check the practitioner's profile for accepted insurers.

Question 3

How does EfalitRDV’s AI Health Assistant work?

Accepted Answer

The AI Health Assistant analyses your symptoms in natural language and directs you to the right medical specialty. It assesses urgency level, identifies possible causes and guides you to the right practitioner. Free, confidential and available 24/7 — not a substitute for a medical consultation.

Question 4

Is booking a medical appointment free?

Accepted Answer

Yes, using EfalitRDV to book a medical appointment is completely free for patients. Search, book and manage your appointments at no cost.

Question 5

What medical specialties are available in Dakar and Senegal?

Accepted Answer

EfalitRDV covers the main specialties: general medicine, pediatrics, gynecology, dentistry, ophthalmology, dermatology and more. Practitioners available in Dakar, Thiès, Saint-Louis and Ziguinchor.

Question 6

Can I cancel or reschedule my medical appointment?

Accepted Answer

Yes, you can cancel or reschedule your appointment directly from your patient account on EfalitRDV. Cancellation conditions vary by practitioner.

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